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Your well-being is our priority

Responsible Gaming — hbajj's Commitment to Safe Gaming

Gaming should be fun — not stressful. hbajj believes every player should know their limits and play with awareness. On this page, learn how we promote responsible gaming and how you can stay protected.

18+ Adults Only
24/7 Support Available
Voluntarily Set Limits
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Set Limits
Deposit & Betting Limits
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Take a Break
Take a Break Anytime
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Age verification
Strict 18+ Policy
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Professional Support
Expert support available
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Important notice

Gaming is for entertainment only. Never bet with borrowed money or funds meant for daily living expenses. If you feel your gaming is getting out of hand, reach out to our support team right away. Your well-being is the biggest win of all.

Our commitment

What hbajj does for Responsible Gaming

We work on multiple levels to keep you protected.

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Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — it's the most effective way to stay within your budget.

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Session time limits

Decide in advance how many hours you want to play. When your time is up, hbajj will automatically notify you and can end the session if needed.

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Cooling-off period

Take a voluntary break of 24 hours up to 30 days. During this time, logging in or placing bets will not be possible.

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Self-exclusion

If you want to step away from the platform for an extended period, use the self-exclusion option. Choose anywhere from 6 months to a permanent ban.

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Real-Time Spending Tracker

View a full breakdown of your total bets, wins, losses, and time spent — anytime you need it. Staying informed makes it easier to make the right decisions.

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Family Protection

Worried about a family member? Get in touch with us. We can also initiate the self-exclusion process on behalf of third-party requests.

Step by Step

How to Set Limits

Setting limits on hbajj takes just a few minutes. Follow the steps below and enjoy responsible gaming with peace of mind.

hbajj Responsible Gaming
1
Log in to your account

Log in to your hbajj account and go to the Profile section. You'll find the "Responsible Gaming" option there.

2
Choose Limit Type

Choose what works for you — deposit limits, betting limits, session time limits, or a cooling-off period.

3
Set an amount or time limit

Enter your preferred limit for daily, weekly, or monthly periods — whichever works best for you.

4
Confirm & Save

Once confirmed, your limit takes effect immediately. A 24-hour waiting period applies if you want to increase it.

5
Contact support whenever you need help

If you ever need help, our support team is always available via live chat or email.

Awareness

Signs of problematic gaming

If you notice these signs, it's time to take action.

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to recover lost money Playing repeatedly and increasing your bets.

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From family or friends Hiding your gaming or lying about it.

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Skipping sleep, meals, or work to gaming or staying up late into the night.

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For gaming Taking on debt or draining your savings.

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When not playing Restless, irritable, or angry are feeling.

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Due to gaming work, studies, or relationships harm is being done.

If you notice any of the signs above, seek help now. Asking for help isn't weakness — it takes courage. hbajj's support team is here for you: support@hbajj.click

Check Yourself

Quick self-assessment

Answer just 3 questions to find out how healthy your gaming habits really are.

1. Have you spent more than your set budget in the past month?
2. Have family or friends ever expressed concern about your gaming?
3. After a loss, have you placed more bets to try to win back what you lost?

What is Responsible Gaming and why does it matter?

Responsible gaming means keeping gaming as a limited part of your life — not letting it take over. At hbajj, responsible gaming is a core principle. We believe gaming is enjoyable only when it's controlled, mindful, and voluntary.

Online gaming is growing rapidly in Bangladesh, and with that growth comes the need for greater awareness. hbajj cares about every user's mental and financial well-being. That's why we don't just entertain — we take responsibility for keeping you safe.

Gaming is Entertainment, Not a Business

Many people believe gaming can be a steady source of income. This is a misconception. hbajj is clear: gaming is entertainment, and every outcome — win or loss — is a possibility. There are no guarantees. Never place bets using money meant for essential living expenses or savings.

The core of responsible gaming is simple: only wager what you can afford to lose without it affecting your life. Accept losses as part of the game and treat any winnings as a bonus.

Hbajj's Responsible Gaming commitment

As a licensed platform, hbajj is committed to ensuring responsible gaming. The key pillars of our responsible gaming policy:

  • All users are subject to strict age verification — only 18+ is accepted.
  • Users have full freedom to set their own limits.
  • Our system automatically sends alerts when signs of addictive behavior are detected.
  • No attempt is made to re-engage users who have self-excluded.
  • Professional referral services are available for gaming addiction support.
  • Our staff receive regular training on responsible gaming practices.

Keep in mind: hbajj will never encourage you to bet beyond your limits. Our promotions and bonus offers are designed to align with responsible gaming practices.

7 Simple Tips for Safe Gaming

  • Set a Budget: Decide how much you're willing to spend before you start playing. When that amount is gone, stop.
  • Respect your time limits: Set a daily time limit and stick to it. Use a clock or alarm to keep track.
  • Don't Play Under the Influence: Avoid gaming while under the influence of alcohol or any other substance.
  • Take Regular Breaks: During long sessions, take at least a 15-minute break every hour.
  • Keep other hobbies: Spend time on other activities outside of gaming — family, sports, or reading.
  • Don't Share Your Login Details: Your account is yours alone — never share it with anyone else.
  • Speak Up: Let your family know about your gaming habits.

Where to Get Help?

If you feel that gaming is negatively affecting your life or someone close to you, don't try to handle it alone — reach out for help. hbajj's support team is available 24/7 and treats all conversations with complete confidentiality.

You can also reach us directly by email support@hbajj.clickat or via live chat. Our dedicated Responsible Gaming team is always on hand to help with self-exclusion or setting limits.

General Questions

Responsible Gaming FAQ

Yes, reducing or setting a new lower limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling period — this protects you from making impulsive decisions in the heat of the moment.

Once a self-exclusion period ends, your account can be reactivated. However, a permanent exclusion cannot be reversed. We strongly advise taking time to honestly assess your situation before reactivating your account after a temporary exclusion.

If you believe a family member is struggling with gaming addiction, contact us directly at support@hbajj.click. We can initiate the self-exclusion process even upon third-party request. Your identity will be kept completely confidential.

Yes, even during a cooling-off period when new bets are paused, you can withdraw your account balance at any time. You retain full control over your funds.

hbajj verifies age at registration and validates a national ID or passport during the KYC process. If an underage account is detected, it is immediately closed and all associated data is removed.

Play responsibly, play with enjoyment

Your safety is guaranteed at hbajj. Register today, set your limits, and enjoy gaming with peace of mind.

Register Now Log In
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